Whether you have written an article manually or generated one using AI, you can easily review and edit it to add those all-important finishing touches.
- As a knowledge owner, navigate to your My knowledge page.
- Find and select the article you want to edit from your content list.
- Select EDIT from the top-right corner.
- In the Content body, make any changes you require.
- Select whether to Use AI to polish the content body.
Enable this feature to automatically refine your text with minor adjustments. It focuses on enhancing clarity, correcting punctuation, and improving grammar without altering the original meaning.
- Select whether to Use AI to generate the title and subtitle from the above body.
Selecting the above option will remove the Title and Subtitle fields. Leaving this unchecked will require you to manually create or edit them.
- Make any required changes to the Title and Subtitle. (This only applies if you have left Use AI unchecked.)
- Select SAVE.