Your ultimate source for HR knowledge
Knowledge Management in Applaud centralizes all your HR content into one accessible hub. Employees can quickly find answers, which eases the workload on your HR team and improves the overall employee experience.
Why use Knowledge Management?
With Knowledge Management, you can:
- Centralize HR policies and guides in one easy-to-access location.
- Create content faster with AI, or write from scratch.
- Make content engaging with videos and images.
- Connect articles together for a seamless reading experience.
- Improve accuracy and trust with version control and approval workflows.
- Continuously improve content using analytics and employee feedback.
Key Features
Centralized Knowledge
Instead of scattered files, store everything in one searchable hub so employees get the answers they need fast.
AI-Powered Authoring
- Draft new articles instantly using AI.
- Upload documents, and AI generates your easy-to-read, employee-friendly articles.
- Fine-tune with AI suggestions before publishing.
Make Articles More Engaging
You can embed videos up to 20MB (MP4, WebM, MOV, and more) directly into your articles, ideal for training, demos, or quick updates.
Connect Content with Context
Link related articles right inside your content using the rich text editor. Employees stay on track without needing to leave the page.
Measure and Improve
Analytics show what employees read, like, or skip. The Feedback tab lets you see who commented and offers AI suggestions for improvements, all in one place.
Works with Your Existing Systems
Keep your existing policy sources. Integrate platforms like ServiceNow or SharePoint, allowing employees to continue using Applaud’s AI-powered search and analytics without requiring manual migration.
Tasks you can perform
- Grant users access to knowledge management
- Create content categories for knowledge management
- Create content subcategories for knowledge management