In the Applaud platform, on the Admin home page, select Settings.
On the Settings page, scroll down to the Custom Email settings.
In the Custom email from box, enter the name you want to give your custom email. This can be anything you want.
In the Custom email address box, enter the email you want to use. This has to be the same one that you've shared as part of the support ticket for which AWS entities are created. If a different email address is given here, then emails won't be sent.