To improve email deliverability and protect against spoofing, you can configure a Sender Policy Framework (SPF) record for your domain. SPF authorizes Applaud (via AWS SES) to send emails on behalf of your organization.
If you already configured a custom MAIL FROM domain, you can skip this step.
Procedure
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Set up an SPF record in your domain registrar:
Each domain registrar has a different interface. See your provider’s instructions for creating or editing DNS records:
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Add or edit a TXT record:
In your registrar’s DNS settings, add a TXT record for SPF. We recommend using the following:
v=spf1 include:amazonses.com ~all
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~allis the least intrusive qualifier and ensures other mail sources aren’t immediately blocked. You may choose a stricter qualifier if required. - Applaud uses AWS SES to send emails, which is why
amazonses.comis included in the SPF record.
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Combine SPF records if needed:
You can only have one SPF record per domain. If you already have one, add Applaud to the same record instead of creating a second one.
❌ Incorrect (two separate records):
v=spf1 include:_spf.google.com ~all v=spf1 include:amazonses.com ~all
✅ Correct (combined into one):
v=spf1 include:_spf.google.com include:amazonses.com ~all
Best practices
- Always verify changes with your system administrator before editing DNS.
- Use a test group of users to confirm emails are delivered correctly.
- Avoid duplicate SPF records, as they may cause rejections or delivery failures.