Using AI to generate knowledge content can result in high-quality content produced faster and more efficiently. However, it is important to remember that AI cannot replace human creativity and judgment. We recommend carefully reviewing and editing generated content to achieve the best results.
Procedure
- As a knowledge owner, navigate to your My Knowledge page.
- Select GENERATE USING AI button from the top-right corner.
- You now have a choice between selecting from Optional pre-made examples and tweaking them to meet your needs, or writing your requirements manually in the What do you want AI to write about? box.
- Select which option you prefer from the above.
Provide as much detailed information as you need. The AI will use any documents or knowledge content already available to enhance the accuracy of its output. Therefore, the more information you put into the system, the better the output. The article will also be written in your brand's tone of voice.
For more information on getting this right, see our guides:
- Select START GENERATING NOW when you are happy with your prompts. Generating your content may take a few moments, but when it's ready, you can view and edit it from your My Knowledge page.