When you join Applaud, we'll assign you a dedicated success manager and several Applaud tenants, which you can use for production, testing, and development.
Your Applaud tenant's URL address
You can access your tenants with their unique URLs derived from your organization's website address.
For example, if your website address is:
Your Applaud tenant's address URL will be:
You can also use a custom domain, such as applaud.mycompany.com. See the customer domain section in our help topic, Settings.
When you have your tenant's website address, we recommend adding it to your browser's bookmarks so you can access your system quickly and easily whenever you need it.
Signing into your Applaud tenant for the first time
When we create your tenant, we'll send you and your superuser(s) an email inviting you to sign up and into your new tenant.
Once you've signed into your Applaud tenant, you can invite other users, see our knowledge base article, Invite a user.
If you attempt to sign in with an incorrect password five times, Applaud prevents you from signing in for four hours. However, you can reset your password to sign in.