When you first create your Applaud tenant, we automatically set up the standard User model for you. This model is designed to store key information about the people who use your platform, your employees, managers, and admins.
Adding custom properties to the User model
Want to store extra details like a region, job grade, or favorite biscuit? You can add your own custom properties to the User model.
These custom properties are powerful and can be used in:
- Workflows – trigger actions based on user data
- Access control policies – show or hide content by property
- Filtering and targeting – surface relevant experiences for each employee
Keep in mind:
- Custom properties only exist in the tenant where you create them.
- You can’t make them required.
- Any property labeled with a Standard chip is read-only; you can’t change or delete those
Summary
| What you can do | Yes / No |
|---|---|
| Add custom properties to the User model | Yes |
| Use custom properties in workflows & access rules | Yes |
| Make custom properties required | No |
| Edit or delete standard properties | No |
| Create custom user records via API | No |
| Change the User ID on a custom user record | No |