Even if you are using custom domains, you still must whitelist or allow the Applaud domain for the platform to work as expected.
- US: applaudcloud.com
- EU: applaudcloud-eu.com
- Change your DNS records and either create or update the Canonical Name record (CNAME) to make your subdomain an alias of your default Applaud address.
Changes to DNS records can take up to 48 hours to propagate fully.
- On the Admin home page, select Settings.
- Under the Custom Domain section, in the Custom Domain box, type in your custom domain.
- Select UPDATE.