If you enable SSO but then can't log in using SSO, you can use the local login to regain access. This is only available to users with the Tenant admin user role. See our knowledge base article, Rescue URL for tenant administrators.
If your organization has many users, you might have more than one server, and you'll likely use JSON web tokens to authorize access for your authenticated users across more than one server, so they don't need to sign in multiple times. You can add either your shared secret or public key certificate to Applaud and the URL address where your users need to sign in for authentication. Applaud supports two types of JWT configuration.
A shared secret is a simple string exchanged between an IDP and Applaud to validate the request and verify the user. You can use the shared secret provided by the Identity Provider (IDP).
The IDP provides a public key certificate that proves ownership of a public key along with an appropriate algorithm. The IDP has a private key encrypted with a specific algorithm, and they provide you with the relevant public key and the same algorithm. You can upload this public key certificate to your Applaud tenant, which uses it to send to the IDP to validate and verify your users.