The Send Notification workflow action notifies users when specific events or actions occur, helping ensure timely and relevant communication. Using the User property of a model, you can select named users or dynamically determine recipients. Messages can include variables based on selected properties for personalization. Additionally, you can choose from built-in notification types or create custom ones to meet specific needs.
Key Features
- Dynamic Recipient Selection: Target notifications to specific users based on model properties.
- Customizable Messages: Include variables to personalize messages.
- Flexible Notification Types: Use existing notification types or add new ones.
Best Practices
- Craft Clear and Relevant Messages: Ensure messages are concise and directly related to the recipient's role.
- Schedule Timely Notifications: Trigger notifications at appropriate times to prompt timely actions.
- Avoid Notification Overload: Notify users only when necessary to prevent notification fatigue.
Example Scenario
When an employee submits a leave request, the system notifies their manager for approval. The message includes the employee's name, leave dates, and reason for the request, providing the manager with all necessary information for quick decision-making.