Disconnect a SharePoint site

Disconnect a SharePoint site to stop synchronizing its content with your Applaud knowledge base.

Before you begin

Make sure that:

• You have Tenant Administrator permissions in Applaud.
• The SharePoint site is currently connected.
• You understand that a disconnected site can't be reconnected for 30 days.

Disconnect a SharePoint site

1. From Applaud admin, select Knowledge integration.
2. Under Knowledge connectors, select SharePoint.
3. Locate the SharePoint site you want to disconnect.
4. Clear the checkbox next to the site.
5. Review the confirmation message.
6. Select Save.

If you decide not to disconnect the site before saving your changes, select the checkbox again to keep the site connected.

What happens after you disconnect a site

After you save your changes:

• Applaud stops synchronizing content from the site.
• The site is scheduled for removal from your knowledge base.
• Existing synchronized content is removed after the background removal process completes.
• The AI Assistant no longer uses content from the disconnected site.
• Your original SharePoint files remain unchanged.

After the removal process is complete, the site no longer appears as connected.