The Knowledge lifecycle history page for a knowledge article helps you track its journey through the content lifecycle. It provides a chronological timeline of key events, giving you insight into the actions taken, who performed them, and when they occurred. This transparency ensures accountability and helps you maintain a clear record of the article's progression.
Each event reflects an important stage in the article's lifecycle. For example, you can see when an article was created, submitted for approval, returned for edits, approved, and published. By reviewing these events, you can quickly understand the article's status and identify any steps needed to move it forward.
The history also provides detailed feedback for events like returned edits. Comments or instructions from reviewers appear directly on the timeline, ensuring authors know what adjustments to make. This feedback-driven process helps improve the quality and relevance of the content.
Using the article's lifecycle history, you can ensure your articles remain well-documented and easy to manage. By staying informed about each stage of an article's lifecycle, you can maintain consistency, track progress, and ensure the content meets organizational standards.