Use the Knowledge revisions page to track and manage article changes over time. This page helps you view the whole history of edits, compare past versions, and restore previous content if needed.
Each revision shows:
- The version number
- Author and timestamp
- A summary of changes
This makes it easy to see how an article has evolved and supports better collaboration and content accountability.
Status chips
Each revision includes a status chip to indicate its current state. These visual cues help you manage revisions at a glance:
- Current: The active draft.
- Published: The live version.
- Retired: Older retired version.
View a previous revision
Click any revision to open a detailed view. You’ll see the version’s full content, formatting, and the summary of changes. This lets you:
- Review what changed and why.
- Assess whether updates improved the article.
- Decide whether to keep, update, or revert.
Why use revision control?
Revision control supports:
- Transparency – Track exactly what’s changed, when, and by whom.
- Accuracy – Maintain content that reflects the latest policies and guidance.
- Trust – Build confidence in your knowledge base through a clear version history.
It helps you deliver a reliable, up-to-date knowledge base that employees and reviewers can trust.