The search box block is a powerful feature that helps users quickly find answers, people, services, and knowledge across your Applaud platform. By entering keywords, users can sift through connected models and retrieve the most relevant results in real time.
This makes it easier for employees to access the information they need without navigating multiple pages or menus.
Why use a search box block?
- Streamlines navigation by giving users a single place to start their search
- Helps employees discover people, resources, and content faster
- Improves the overall user experience by reducing clicks and time to find information
- Supports self-service in HR, reducing the number of routine queries to HR teams
Example use cases in HR
- Finding people: Search for colleagues by name, role, or department
- Locating policies: Retrieve HR policies or procedures by keyword
- Accessing services: Look up benefits, learning resources, or help desk articles
- Answering FAQs: Employees can type common queries to find instant answers
Best practices
- Keep the placeholder text clear: Use guidance like “Find answers, people, services and knowledge” to set expectations
- Prioritize results: Configure search to show the most relevant or frequently used items first
- Support synonyms: Map variations of keywords (for example, holiday and annual leave) to improve usability
- Monitor usage: Review common search terms to identify knowledge gaps or opportunities for new content
- Encourage adoption: Place the search box prominently on your homepage or key HR pages