The AI assistant lets employees interact with organizational knowledge, workflows, and enterprise systems through natural language.
It provides a conversational interface where they can:
- Ask questions
- Retrieve information
- Complete tasks
- Start workflows
The AI assistant uses multi-agent orchestration. A primary agent coordinates specialist agents and connected tools to complete complex tasks.
Employees can submit a single request. The system then:
- Retrieves information
- Performs required actions
- Combines results into a single response
The assistant works across multiple channels, including:
- Web applications
- Mobile apps
- Collaboration tools such as Microsoft Teams
How the AI assistant works
The AI assistant processes each message using a structured workflow.
When an employee sends a message:
- The system creates or resumes a conversation.
- The assistant interprets the user’s intent.
- The system retrieves relevant knowledge or identifies required tools and systems.
- Specialist agents or integrations perform any required actions.
- The assistant returns a response.
Responses stream in real time as the assistant generates them.