The "Go to" workflow action links to another action in the same workflow. This helps you reuse an existing action across multiple branches, eliminating the need to duplicate the same steps.
When to use
Use the "Go to" action to streamline workflows with shared steps. For example, if both an approved and rejected path should end with a notification or audit log, you can reference the same action with a single "Go to" rather than duplicating it.
How it works
You can only add a "Go to" action below an "If/Then" or "Approval" branch.
If you try to add it before or outside a branch with eligible actions further down the workflow, you'll see an error message that there are no eligible nodes.
Selecting a target action
To configure the "Go to" action, select an existing workflow action from the list. You must choose an action that appears further down in the hierarchy.
A dotted arrow appears to show the connection between your branch and the referenced action.
Rules and limitations
- You cannot place another "Go to" action beneath a "Go to" action—this prevents infinite loops.
- You cannot delete an action that's referenced by a "Go to "—first remove the reference from the "Go to" action.
- You can update the target by selecting the "Go to" action and choosing a different destination or deleting the reference.