Named after the world-famous theatre in London's West End, our Apollo release brings you a bundle of exciting new features to make your deployment life easier.
Details on technical new features with links to relevant knowledge base articles can be found here, but read on to discover what we've been working hard on over the months to improve your Applaud experience.
View your Google Analytics data on your platform
One of the major features of this release is our Experience Insights page. It's available to Tenant Admins and Experience Designers to view up-to-date data from your Google Analytics account. You can now link your Google Analytics and Tag Manager to your Applaud Platform and view your platform data about usage. You can see which apps you've built are getting used the most and which ones might no longer be required. To read more about this new feature, see our knowledge base article, About experience insights dashboard in Applaud.
Workbot for teams
Interact with Applaud digital services directly within Teams, giving employees ways to access their services in the flow of work
- Sending DocuSign document notifications
Receive notifications in Teams as an employee if any document requires your attention and signature. Likewise, as a manager, receive notifications when your direct reports have signed a document.
- Reminder/Customized notifications when something happens on the system
Never miss important notifications again with our Teams-integrated workbot. Get notified in Teams the same way you would in Applaud for the journeys below:
- Work anniversary
- New manager
- Accessing profile information of other employees
Unlock employee profile information from Applaud and bring it into Teams. Use the integrated search option to look up the information you need quickly. Want to see more? Navigate to the profile page in Applaud by selecting the employee’s name from the record returned.
- Knowledge articles help
Search knowledge articles in Applaud using keywords, and sit back and watch results hit your screen. Not seeing the results you need? We’ve got you covered! You can raise a support ticket with the new workbot to get your desired answers.
- Adding new joiners automatically into Teams groups
Start effective communication from day one with the new workbot for Teams, which creates a process to invite new joiners into Teams groups automatically.
- Raising case tickets to the help desk
Raise tickets instantly to your support team via your Teams channels with the new help desk function. Making it a simple process for your users to get the help they need when they need it.
100s of other minor enhancements across workflow, templates, tasks/notifications, content management, chatbots, internationalization, and identity management.