Quickly create knowledge articles with the functionality added by this template.
This template adds functionality from other templates, so we won't cover those in this article, but see our other articles to read more:
The template installs a Knowledge article model:
See our knowledge base article, Create a new model.
The template also installs two workflows on the Knowledge article model.
See our knowledge base article, Create a workflow.
One to send a reminder notification to the article owner to review the content three days before the "Date to" property:
This workflow sets the "Status" property to "Retired" a day after the "Date to" property:
The template installs the Knowledge articles page:
See our knowledge base article, Add a new page.
To read more about writing articles, select ABOUT, which opens the About knowledge articles page in a modal window:
To write a new article, select WRITE NEW, which opens the Edit knowledge article page in a modal window:
To see the preview of an article, select an article in the list, which opens the Knowledge article preview page in a modal window:
You can select EDIT here to open the Edit Knowledge article page in context and make changes:
The template also adds a search object for the knowledge articles:
Select the Knowledge articles search object to see and change the configuration:
The search object adds a filter to the search page and controls how the search result appears on the page:
Remember to check out the links mentioned previously in this article to the other functionality added by this template.