Overview
A checklist to ensure client stakeholders understand the new operating model and ways of working.
Learning objectives/content
Handover & transfer
The formal process of transferring project-based activities and knowledge to the stakeholder teams responsible for managing and using the solution.
Post-go-live
Ensuring you are equipped to support the solution and client in the immediate period following the shift to production.
BAU support
Enabling our partners to understand the existing Applaud support services to cover the tasks and requests made by the client as part of ongoing business operations.
Collateral
Click the image to download collateral.
