Reference catalogue

Overview

An additional set of learning paths to add further ideas and content to the Applaud solution and introduce the growing collection of pre-built HR process templates that you can leverage to shorten project delivery and time to value.

Learning objectives/content

Create an events calendar

Maintaining a well-organized calendar is great for staying in the know about everything that's happening in your team and the organization.

In this lesson, we will explore:

1. 1. • Creating workflows to automate setting properties.
      • Creating an approval workflow.
      • Creating forms to input events.
      • Configuring your calendar.
      • Adding your calendar to a menu.

Click the link below to get started.

Analytics

Gain insights into your data and take appropriate action by utilizing the analytics features within the platform.

In this lesson, we will explore:

1. 1. • Gathering data through different chart types.
      • Designing your dashboard.
      • Navigating to your dashboard.

Click the link below to get started.

Helper bots

Chatbots can provide support to your users when support agents aren't available, solve routine issues freeing up human support agents.

In this lesson, we will explore a couple of different chatbot approaches: one that may need human intervention and one that doesn't.

By the end of this lesson, you will be able to:

1. 1. • Create a simple bot to discourage app abandonment.
      • Create a more complex bot to raise support tickets.
      • Create accompanying models, workflows, and pages to work with the support ticket bot.

Click the link below to get started.

Real-time feedback

Create persona-targeted surveys, allowing you to ask relevant questions, to the right people, at the right time.

In this lesson, we will explore:

1. 1. • Reasons for gathering feedback.
      • Workforce and digital experience.
      • Setting up and triggering your surveys.
      • Analyzing feedback.

Click the link below to get started.

Templates

Applaud process templates help partners and clients to avoid significant effort configuring pages, models, and workflows in their entirety for each tenant.

By offering out-of-the-box and pre-configured templates across common HR processes such as onboarding, booking holidays, and raising a transfer request, we enable partners and clients to take greater ownership of how they use and evolve the Applaud solution.

Collateral