Add a set property chat action

To use responses from the user, you need to add a retrieve information chat action before you add this action.

Prerequisite

• Add a Retrieve information chat action.

Procedure

1. In the Chatbot action dialog box, select the Set property chat action.
2. From the Target instance list, choose the prior Retrieved property you want to set.
3. From the Base the value on options, select either:
   • A value from another property
     • In the New Property value box, select Token to select the field or type "@" to see a list of fields. See our knowledge base article on how to use the Expression builder.
   • A static value
     • In the New Property value box, type in the new value you want to set the property to.
4. Select ADD.

See more:

• About the set property chat action

Reference:

• Chatbot action dialog box