What is Applaud’s intelligent portal?
Applaud’s intelligent people portal provides a single place to access the services, information, and tools employees need.
The portal combines navigation, enterprise integrations, and an agentic AI assistant to help users find information, complete tasks, and interact with systems through natural language.
Users can:
- Ask questions and receive answers grounded in company knowledge
- Complete tasks such as updating records or starting workflows
- Access tools and services across connected systems
- Stay informed with company news, updates, and announcements
The portal supports both employees and HR teams by improving access to information and reducing the need to navigate multiple systems.
Core features
Intelligent search and AI assistance
The portal combines intelligent search with an agentic AI assistant.
Users can:
- Search across multiple knowledge sources
- Ask questions in natural language
- Receive responses grounded in organizational content
- Trigger actions such as retrieving data or starting workflows
The assistant can coordinate tools and systems to complete multi-step tasks within a single conversation.
Knowledge
The portal brings together knowledge from multiple systems into a single experience.
Organizations can:
- Connect existing knowledge sources
- Provide a centralized knowledge hub
- Deliver personalized content to employees
The AI assistant uses this knowledge to generate accurate, context-aware responses.
Widgets
Widgets provide quick access to employee data and common tasks.
Users can:
- View pay, time off, learning, and other information
- Interact with connected systems directly from the portal
Organizations can also create custom widgets using the platform’s development tools.
Engagement
The portal includes features that support employee engagement.
These features include:
- Badges and recognition
- Feedback tools
- Nudges and reminders
These capabilities help organizations improve participation and support employee experience initiatives.
Summary
The intelligent portal combines:
- AI-powered search and an agentic assistant for answers and task completion
- Integrated knowledge from multiple sources
- Widgets and tools for everyday employee tasks
- Engagement features to support employee experience
Together, these capabilities create a unified experience where users can find information, take action, and interact with enterprise systems in one place.