You can use AI to generate knowledge articles, FAQs, and highlights, but first, you need to connect your Applaud platform to ChatGPT using integration.
Prerequisites
- You must ensure you are subscribed to the integration function. You can tell if you're subscribed if the Integration tile appears on your Admin home page in the Applaud platform.
- Ensure your Applaud platform is connected to Workato. See our knowledge base article, Connect to Applaud HR on Workato.
- Ensure you have the latest Content library pack template installed.
Procedure
- Navigate to OpenAI, log in or sign up, and generate an API key. Keep this for later.
- Use the universal HTTP connector to create a connection to OpenAI and use the key you generated. If you need more help, you can read Workato's help topic, HTTP connection setup, watch our video on the HTTP connector or take our Lessonly course: HTTP Integration. If you need your Lessonly credentials, you can email our TechComms team, who can sort this out. Complete the connection with these settings:
- Connection type: Cloud
- Authentication type: Header auth
- Header authorization:
- Key: Authorization
- Value: "Bearer {OpenAIKey}" - Make sure you leave a space after "Bearer"
- Base URL: https://api.openai.com/v1/engines/text-davinci-003/
- Use custom TLS/SSL certificate settings: No
- Select Connect. See Workato's documentation for further assistance, but if you encounter an issue, please raise this with Applaud support.
- Next, search for the ChatGPT recipes in the community library and install them. If you can't find these, please raise a support ticket.
You should now be able to take advantage of ChatGPT to generate content in your Applaud platform.
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